SHIPPING
We take about 2-7 business days to create apparel products. 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
RETURN POLICY
No online purchases made from www.astralthrob.com may be returned or exchanged unless delivered products are defective, in which case, you must contact us with two pictures displaying the defect within 14 days of delivery. Once verified by our team, we will pay for postage for return shipping and process a full refund, minus original shipping costs, within 3-5 business days. If the item is to be exchanged, the buyer will be responsible for the new shipping costs for delivery. Items must be returned unwashed, unworn, undamaged, and with all tags attached. Otherwise, all sales are final and an order cannot be cancelled once payment has been made.