DO YOU SHIP WORLDWIDE?
Yes, we absolutely do!
HOW MUCH ARE SHIPPING FEES?
• United States: $5 (+$0.75 with each additional item in the order)
• Canada: $8 (+$1 with each additional item in the order)
• Everywhere else: $10 (+$1 with each additional item in the order)
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
We take about 2-3 business days to create all apparel products. 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
WHAT IS YOUR RETURN POLICY?
No online purchases made from www.astralthrob.com may be returned or exchanged unless delivered products are defective, in which case:
• Contact us with two pictures displaying the defect within 14 days of delivery.
• Once verified by our team, we will pay for postage for return shipping and process a full refund, minus original shipping costs, within 3-5 business days.
• If the item is to be exchanged, the buyer will be responsible for the new shipping costs for delivery.
• Items must be returned unwashed, unworn, undamaged, and with all tags attached.
Otherwise, all sales are final and cannot be cancelled once payment has been made.